Refund policy

RETURN POLICY

Last updated June 21, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at admin@chicsummerdresses.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail with the prepaid shipping label provided.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • To be eligible for a return: Items must be unworn, unwashed, and in original condition with tags attached.

  • Once your return is received and inspected, we'll email you to confirm and process your refund. Refunds are issued to your original payment method. Please allow 5-10 business days for processing.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

admin@chicsummerdresses.com